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The case for business process outsourcing

Business is tough. Balancing intense competition and ongoing pressures to meet customer expectations, regulatory demands and tighter margins while keeping a constant eye on cost containment and the expense of managing various business functions in your organization. While being able to manage competition and regulation are generally out of your hands, you can control the expense of your non-core back office functions.

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Happier Employees. Happier Customers. Happier Stakeholders.

WBMO’s Logistics Process Outsourcing programs helps you gain economies of scale by having us handle non-core areas of your business. By supplementing your current headcount with ours you get to reduce or eliminate associated costs such as payroll, benefits, office space and other infrastructure related line items. In fact, you benefit from having three professional staff members for the cost of one. What does this mean for your business? More resources to support your overburdened staff and improved service through faster processing and execution.

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Turn your business into a 24 hour operation without adding local infrastructure

With our offshore centres you can take advantage of flexible scheduling due to time zone differences. So when you are off to bed, your overseas team is busy processing data, indexing and invoicing. With our Logistics Process Outsourcing program they are also running shipment reports and checking container, truck and freight status’. Reports get completed overnight for your review in the morning. You can also scale up resources when you need them more and, scale them back when you don’t.

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How we work. From first meeting to implementation

Each company has it’s own unique processes, systems, culture and history and as such, there is no “one-size-fits-all” solution. We begin by understanding your business objectives, your current structure and where your business is going. From there, we work with you in giving careful consideration to deciding which tasks to attach importance to and keep local, and which ones no longer make sense keeping in-house.

Learn about our transition process >